You agree to use all Fan Host services and facilities at your own risk. Fan Host specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Fan Host be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Fan Host harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Fan Host, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Fan Host against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Fan Host's server.
Fan Host reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement anydefective products sold to customer from Fan Host's server. Fan Host shall be the sole judge of what violates this Policy.
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund.
For Webhosting plans we will setup your account after the invoice is paid. Clients are encouraged to pay by PayPal as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise. Please note, after we cancel your service you have to cancel automatic Renewal payment in your PayPal account. If not, the service will be renewed automatically. Please follow those steps: https://www.paypal.com/us/webapps/helpcenter/helphub/article/?articleID=FAQ2058&m=SRE
All accounts are billed according to the dates they were first activated on. If the payment is not completed before the expiration date, your account will get deactivated/suspended. If you will not pay for service renew in 5 days after deactivation , your account will be terminated.
All services provided by Fan Host may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limitedto: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Fan Host and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all Fan Host servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
IRC/IRC egg drops
Telnet or SSH Access Scripts
nph-proxy (and other scripts what operates like proxy)
UBB (Ultimate Bulletin Board, all versions)
FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.
Any Ilegal Activity
We do not set limits on the amount of disk space provided with our shared hosting and reseller hosting plan. We believe our clients should have all the resources necessary to build a great online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs. Please note that providing free hosting, running a image hosting portal or any other file hosting portal, Large Disk websites may cause that we contact you to upgrade to a VPS package! We will NEVER suspend youraccount without a notice like some other hosts do!
Fan Host offers a free Unlimited DDoS Protection to all Clients. If for any reason your Project attracts daily DDoS attacks, we have the right to disable your account and to ask you for a report that what you are hosting that you attract the large number ofthe attacks. We will enable again your account if you provide us with informations regarding the attacks. If you ignore our mails/tickets, your account will be disabled until you answer our questions.
Fan Host shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Fan Host servers going off-line or being unavailable for any reason whatsoever. Furthermore, Fan Host shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Fan Host servers. All damages shall be limited to the immediate termination of service.
Fan Host cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Fan Host are resold. Thus, certain equipment, routing, software, and programming used by Fan Host are not directly owned or written by Fan Host. Moreover, Fan Host holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed,the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Fan Host sees fit. FURTHERMORE, Fan Host retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.
If an account with a 30 day money-back guarantee is purchased and cancelled within 30 days of sign up, the Customer will, upon request, receive a full refund of all hosting fees. Requests for these refunds should be made through our Billing Team. Refunds made for a 30 day money-back guarantee will not include setup fees, or any fees for additional services that are purchased in the first 30 days. The Money Back Guarantee applies to new clients only. Spammers, Hackers and other clients that try to do illegal things will not be refunded.
Fan Host strives to maintain a 99.9% network and server uptime service level. This uptime percentage is a monthly figure, and is calculated solely by Fan Host monitoring systems or Fan Host authorized/contracted outside monitoring services. If Fan Host fails to meet its 99.9% uptime guarantee, and it is not due to one of the exceptions below, credits will be made available to each client, upon request, on a case by case basis. Fan Host does not credit a full month's service for minor downtime. This would not be financially healthy for Fan Host, and in turn would only negatively affect the service level Fan Host provides to you. "Partial refunds for partial downtime" is our standard policy. In extreme circumstances, Fan Host may distribute full month credits, but this is dealt with on a case by case basis. Credits are issued for one monthâ€™s service only, never more.